Welcome to our website and thank you for visiting us. Every day we aim to provide you with personalized, exceptional care. Our staff is committed to do everything we can to make your visit to the doctor as comfortable, as productive, and as professional as possible.
We are still performing “TeleHealth” virtual visits using either FaceTime, Zoom, or Skype. If you would prefer (for any medical reason) to have this type of visit with Dr. Salvi, our office is more than willing to do everything we can to meet your medical needs. We can often schedule these visits “same day”. We continue to insist on serving our patients with upper respiratory symptoms outside the office so our office environment remains safe and disease free.
We do both curbside COVID-19 nasal swab PCR testing to determine if you have active COVID as well as antibody blood testing to determine if you have developed immunity from either the illness or completion of a vaccine series for COVID-19.
In order to maintain this high level of care, as of January 1, 2020 we have instituted an annual Administration Fee of $25 dollars per patient. This is NOT a fee that will be charged at each visit and it is NOT a “facility fee”. It is a fee that is associated with the multiple administrative duties that Dr. Salvi and our staff are compelled to comply with in order to deliver first rate care. The additional paperwork, computer work, work associated with public health (Coronavirus is perfect example), and general administrative work have forced medical offices to add this fee. We are no exception. Most patients have been most gracious in understanding and accepting this fee. We thank you for your understanding and your support!
Our computer system has a patient portal that is easy to use and very patient friendly. If you want to address non-emergent medical issues with Dr. Salvi, we encourage you to utilize the patient portal for direct communication. Obviously not intended on medical emergencies or even medical urgencies, the portal is an excellent way to address concerns you have and, when Dr. Salvi has time, he will respond back to you on the portal. This is also true for communication after normal business hours and even on weekends. The patient portal is a HIPAA compliant, safe, secure, and a personalized way to communicate with his office or Dr. Salvi himself. Please feel free to utilize the patient portal – though always remember, with medical emergencies, call 911.
There is a link to the portal on this website. It is the tab on the right upper side of the home page. Sign up if you have not already done so. This is one of the most efficient forms of communication with the office.
FOR OFFICE CONTACT INFORMATION:
The office phone number is (224) 333-0928. Fax: (224) 209-8685
Monday: 8am – 5pm
Tuesday: 8am – 5 pm
Wednesday: 8am – 12noon
Thursday: 8am – 5pm
Friday: 8am – 4pm
In addition, we will open the first Saturday of each month (as our staff schedule allows) – but office hours will only be in the morning. Phones will not be on during Saturday hours. Occasionally I will open the office on some additional Saturday in a month that is over-booked in order to care for patients when the weekly schedule is at capacity. Please understand, however, that we are an office that sees patients by appointment only. We cannot accept walk-in appointments, I’m sorry. We will do our best to schedule you as soon as possible. Do you have a special medical scheduling request? Use the patient portal and ask the staff.
Again, thank you for your loyalty and support. You have no idea how appreciative I am to the greatest patients a physician could ever truly have.
Thomas G. Salvi, M.D.